Regular priced merchandise in its original, undamaged and unused condition, with its original tags and packaging, may be returned for refund within 30 days of the order date, plus applicable shipment time. Sale merchandise in its original, undamaged and unused condition, may be returned for refund within 14 days of the order date, plus applicable shipment time. All returns and exchanges must be accompanied by the shipment email or packing slip. Items marked as Final Sale cannot be returned or exchanged.
We will not accept the following items for return:
(i) Paint & stain that have been tinted or customized:.
(ii) Special order items, blinds, wallpaper, equipment.
(iii) Items that have been used, altered or that show wear or damage.
(iv) Paint and/or stain that has been frozen and/or weathered.
(v) For reasons of hygiene and the personal safety of our customers, we regret that the following items may not be returned: mask(s), glove(s) and coverall(s).
For promotional items and bundles, all included products and/or services must be returned together. If a service included in the promotion and/or bundle has been used (for example a used promotional promo code), the full retail value of the service will be deducted from the refund amount. When a bundle is purchased and only part of the bundle is returned, the bundle discount is void, and the total bundle discount will be deducted from the refund.