*Please double check the colour code and colour name before confirming the order*
Please read carefully before using this website.
By using this website, or by purchasing or using products and/or services offered by Colour Sense or its suppliers through this website, you accept and acknowledge these terms and conditions of website use. If you do not agree to these terms or any changes to these terms, please immediately disconnect and use our website.
Use of Website
Colour Sense authorizes visitors to view and use the materials on this website including text, pictures, graphics, audio or video clips, software and any other information only for your personal, non-commercial use provided that: (i) You do not remove any copyright or other proprietary notices contained in the materials from any copies of the materials; and (ii) You abide by all applicable laws and comply with all requirements identifies in these terms, and such additional terms and conditions that may be provided to You during use. You agree: (i) to review and abide by these Terms and (ii) that the Website and the materials are made available to you on an “as-is” basis and that you assume all risk associated with the use of the website and the materials. You may not modify the materials in any way or reproduce or publicly display, perform, distribute or otherwise use the materials or any part thereof for any public or commercial purposes. Any use of the materials on any other website, electronic device or networked computer environment for any purpose is strictly prohibited.
Products and Pricing
Colour Sense continually updates its product and service offerings in stores and on this website. Colour Sense reserves
The right to revise and or discontinue such offerings at any time. Prices which may be displayed or advertised on the website or through other electronic communications from Colour Sense do not include shipping fees and applicable sales tax, and are subject to change without notice at Colour Sense’s sole discretion. Not all merchandise offered on the website is available for purchase in our retail stores. For specific merchandise, please call or visit one of our locations. For online purchases, we may substitute unavailable merchandise with equivalent valued merchandise that was purchased. Upon pickup or delivered, you can determine if that is suitable or would like to return the merchandise that was unavailable. Colour Sense reserves the right to change online prices. In the event that an item is priced incorrectly on the website, Colour Sense will not honour the incorrect price in its retail stores.
Illegal Usage
You shall not use Colour Sense’s website or materials to post, transmit, upload, distribute or publish any content that is fraudulent, defamatory, libelous, seditious and invasive of another’s privacy, tortious, abusive, infringing or otherwise illegal as determined by the law or sole discretion of Colour Sense. You agree to comply with all applicable laws and regulations while using this website. You also agree to comply with generally accepted Internet standards and shall refrain from any abusive use of this website.
Harassment
It is prohibited to use the website to harass, abuse, embarrass, threaten, distress or discomfort to any person or entity. This prohibition extends to any comment, review or conduct that is hateful, racially or ethnically offensive or otherwise objectionable.
Privacy
Colour Sense collects any identifiable information about an individual or business through our website or in store is done only with the consent of the individual and in accordance with our Privacy Policy, which forms part of these Terms. We may use the email address provided at the time of registration to communicate with our customers in regards to any scheduled maintenance or changes to the service. We urge you to click here to review this policy.
Network Security
We use other telecommunications providers, suppliers and third parties to provide products and services through their networks. Your use of our website and or the products and services of Colour Sense’s equipment, facilities and services of third party suppliers is at Your own risk. Colour Sense assumes no responsibility for the security of Your facilities or networks or for unauthorized access to such networks or facilities. In all cases, you are responsible for determining and establishing secure network access configurations. We Colour Sense, its partners, affiliates and third party suppliers and each of their employees, agents and other representatives shall not be liable for any inability, failure or mistake related to any security breach or identification of such breach or any loss that results from the transmission of confidential information over the internet.
Links to Other Websites
Links to third party websites on our website are provided solely as a convenience to you. If you use these links, a new window will be launched to access linked websites. Colour Sense has not reviewed these third party websites, does not control and is not responsible for any of these websites as a whole. Colour Sense does not endorse or make any representations about them or any information or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party websites, you do this entirely at your own risk.
Termination
You acknowledge and agree that Colour Sense, in its sole and absolute discretion, may, without notice to you, suspend or terminate your use or access to our website or any services and remove and discard any related materials for any reason, including without limitation Colour Sense believes that you have violated any of these Terms. You also agree that Colour Sense shall not be liable to you or to any other person as a result of any such suspension or termination. If you are unsatisfied with any of these Terms, please discontinue using our website.
Disclaimer
You acknowledge that you are using our website including its materials at your own risk. Colour Sense and its partners and suppliers do not guarantee error-free or uninterrupted operations of our website. The products, services and information provided at our website are provided “as is” without any warranties of any kind including warranties of merchantable quality, or non-infringement of intellectual property. Colour Sense does not warrant the accuracy and completeness of the materials available on or through our website. The materials on our website may be out of date, and Colour Sense makes no commitment to update the materials. Information published on our website may refer to products, programs or services that are not available in your jurisdiction. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
**Refund and Exchange Policy**
We do not accept returns, refunds, or exchanges for the following items:
➢ Paint and stain products that have been tinted or customized
➢ Special order items, including window coverings, blinds, wallpaper, equipment, etc.
➢ Items that have been used, altered, or show signs of wear or damage
➢ Paint and/or stain products that have been frozen, weathered, or are otherwise unsellable
➢ Opened and/or used products
➢ Extension poles and poles
**General Return, Refund, and Exchange Guidelines:**
➢ Returns, refunds, or exchanges are accepted within 30 days from the date of the original purchase.
➢ All returns and exchanges must be accompanied by the original receipt.
➢ Refunds and exchanges require the customer’s name, phone number, reason for the return, and signature.
➢ Refunds will be processed using the original payment method unless otherwise specified by Colour Sense.
➢ We do not accept returns, refunds, or exchanges for products purchased from other Benjamin Moore retailers or other retail stores.
➢ If permitted by the supplier, a 25% restocking fee will apply to wallpaper, paint, and/or stain products.
➢ Prices for wallpaper and blinds or window coverings do not include measuring or installation fees.
➢ All purchases must be paid in full before leaving the premises.
**Damaged Goods Upon Receipt:**
➢ If product(s) are damaged or defective upon delivery, you must notify us within [2] days to arrange for a replacement or refund.
**Non-Refundable Fees:**
➢ Delivery, installation, and other service fees are non-refundable.
**Clearance, Final Sale and Mis-Tint Items:**
➢ All sales of clearance or final sale or mis-tint items are final and are not eligible for returns, refunds, or exchanges.
Colour Sense reserves the right to limit or refuse returns at any time, for any reason.
exclusions may not apply to you.